Payment & Security
Payment & Security
For online and telephone orders, you may settle by
- Bank Transfer
- Credit Card (VISA, MASTER, AMEX)
Credit Card & PayPal
We use PayPal for credit card payment processing services and it is they who provide the secure credit card handling facilities on their site. ** You do not need a PayPal account to pay by credit card** No credit card details are asked for, accessed or retained by Blue Note Wine or any affiliated or associated company. It is your responsibility to protect your password from being disclosed to any third party.
You may also choose to pay by bank transfer upon checkout. We will send bank details in the order confirmation email but we will not ship your order until the funds are received into our account.
If you have an HSBC account, bank transfers are usually very quick (often immediate during business hours) but if you use another bank it can take three days or more before we receive the money. Please allow sufficient time for clearance.* If your order is urgent we recommend you use PayPal or a credit card as a bank transfer payment may be delayed.
*Cross checking funds received via bank transfer takes time so please help us emailing us the bank transfer details including and include the order number and the amount paid. If no advice is sent to us your order may be delayed. Any payment advice received after 4:30pm cannot be not be processed for 24hrs.
Can I pay COD?
We prefer payment by credit card or bank tranfer. Theres no extra charge and you can transfer direct from an ATM!
If you still want to pay COD please check with us beforehand, this service is not available to all area:-
(1) There is a $50 processing fee / or minimum order of 24 x bottles or 6 cases of Beer/Cider for COD payments.
(2) Please note delivery days and times may vary from our normal schedule for COD payments
We reserve the right to cancel or reschedule delivery of any COD order without notification.
If in doubt we suggest you contact us or Tel: 0000 0000 (Mon-Fri, 10am-8pm) to arrange a COD before placing an order.
How to check-out and pay COD:
When you reach our check out, choose 'Bank Transfer', then in the 'special instructions' mention you would like to pay COD.
Please remember to add an additional $50 COD handling charge to the total price shown in your email order confirm.
How to change the language on the PayPal payment page:
You can change the language by scrolling down to the bottom of the PayPal payment page and clicking the link on right. (See image below).
E.g. To change from Chinese to English, cllick the Chinese characters:- 中文 and then choose 'English' from the drop down that appears.
How to pay by Credit Card on the PayPal payment page:
You do not need a PayPal account, you can use a credit card in the normal way.
Coupon Codes (Apply Discount Code)
If you have a discount coupon code, you can apply this on the cart page before checkout. When checking out, first choose 'VIEW AND EDIT CART' in the drop down box (see image below)
On following 'Shopping Cart' page you can use your coupon in the form (located in the lower left hand part of the page) 'Apply Discount Code'
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any info